FAQ

When can I expect my order?  

All orders are shipped within 48 business hours (excluding Weekends and Holidays).

Domestic orders will take an additional 1-3 business days and international orders will take an additional 1-3 weeks to be delivered depending on distance and carrier conditions.

Can I return or cancel my order?

For returns, refunds, & cancellations please refer to our return policy.

Why am I being charged sales tax?

Hadid is required by law to collect sales tax on orders in the following states:

  • New York